Help with Questions and Problems
Take a look here if you have any problems or questions, for example about the Steady Glossary or data protection.
I have a problem
- Why you need to enable JavaScript to use Steady
- Troubleshooting Guide
- Login problems
- My payout doesn't match the amount shown in my publisher account
- My Steady project has been banned. Why and what can I do?
- Charge from Steady on your statement?
Glossary
- What are unique visitors?
- What are trial memberships?
- What does revenue mean?
- What is the Steady Code and where do I find it?
- What is a 30-day trial period?
- What is the publication color?
Everything you need to know about the Publisher Area
- Renaming your Steady project
- Is it possible to create multiple Steady projects for one domain?
- Deactivating your Steady project
- What are guest members in the statistics section?
- What are paying members in the statistics section?
- What are trial members in the statistics section?
Taxes and legal
- PSD 2: The new EU directive on online payment – and what it means for Steady members and publishers
- What if my content is already published elsewhere?
- What is Steady from a tax and legal perspective?
- Can I sell some of my content to other media outlets?
- Can I earn advertising revenue while also using Steady?
- Does Steady provide donation receipts to my members?
Security and data protection
- Does Steady use cookies?
- Do publishers need to amend their privacy policy when using Steady?
- Do I need a Paypal-Account to receive payouts?
- Is the members' data secure?
- What information in my Steady account is public, and what is not?
- Where are Steady's servers located? Is the data of Steady users safe?